1. Delivery Area:

• We deliver within a 15km radius of Belaisa, Azamgarh.
• Exact delivery coverage may vary depending on factors like traffic and weather.

2. Delivery Charges:

• 0-1 km: Free delivery for orders above Rs. 250. Otherwise, Rs. 30 charge.
• 1-5 km: Free delivery for orders above Rs. 500. Otherwise, Rs. 50 charge.
• Beyond 5 km: Rs. 50 fixed charge + Rs. 10 per kilometer up to 15km.

3. Delivery Time:

• Estimated delivery times are provided during order placement.
• The food will be delivered within 1 – 2 working hours
• Delivery times may vary due to factors like traffic, weather, and order volume.
• We strive to deliver your order within the estimated timeframe, however delays may occur.

4. Order Tracking:

• You will receive updates on your order status via Whatsapp or email.

5. Delivery Instructions:

• Please provide clear and accurate delivery instructions, including any gate codes, building numbers, or apartment names.
• If you are not available to receive your order, please provide alternative delivery instructions or arrange for someone to accept the order on your behalf.

6. Delivery Acceptance:

• Upon delivery, please inspect your order for any discrepancies or damages.
• If you find any issues, please contact us immediately.

7. Cancellation and Refunds:

• Once an order is confirmed, it cannot be canceled.
• For cancellations after dispatch, delivery charges may still apply.
• Refunds, if applicable, will be processed according to our refund policy.

8. Contact Us:

• If you have any questions or concerns regarding your delivery, please contact us at 8881737688 or tushitapizza@gmail.com